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About privacy:
Protecting the privacy of our customers is our responsibility. We have extensive experience in packaging
privacy. Don’t worry, only you know what’s inside the package.
About shipping
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your
Shipping address.
4. The images shown are not the actual item and are for your reference only.
5.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends &
holidays. Transit time may vary, particularly during the holiday season.
6. If youhave not received your order after 30 days from payment, please contact us. We
will trace your order and get back to you asp.
Our goal is customer satisfaction!
Return and refund
1. You have 7 days to contact us and 30 days to return it from the date received. If
the item is in your possession for more than 7 days, it will considered
used and WE WILL NOT ISSUE A REFUND OR REPLACEMENT to you. There are NO
EXCEPTIONS. Shipping cost is bear by both seller & buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with
the shipping tracking number, specific reason for the return,and your order ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its
original condition and packaging with all components & accessories
included, AFTER BOTH Buyer and Seller cancel the transaction from
aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as
advertised.
Guarantee
1. 12 months Manufacturer’s limited Warranty for defective items (excluding items
damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2.Defective items MUST BE reported and returned within the warranty period (and in the
original packaging, if possible).You must tell us what the defect is and give us your order number.
WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY. You agree to all of the above-listed
policies upon ordering on aliexpress!
About feedback
1,We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can
perform up your satisfaction.
2.It is impossible to address issues if we do not know about them!
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